Overview & Challenge

Snail Mail Now is a service that handles the tedious aspects of sending postal mail. The users are able to compose the message, and SMN will print, envelope, and send it–Which saves the users time and money on the usual process of sending postal mail.

The CEO of Snail Mail Now approached me with a number of problems and goals to improve:

User experience of the desktop and mobile website to give a clearer picture of their service. As when users first encountered the landing page, the value and approach of the service was convoluted.

Overall aesthetic to refresh the desktop and mobile website’s visual style.

 

 

Role in Project

 Research • Concepting • User flows • Prototyping • Content strategy • Sketching • Interaction design

 

 

Impact

I visually re-designed the look to give Snail Mail Now a more aesthetic appeal as well as improve the discoverability and visual display of key value points for their service.


Before vs. After

Mobile

 
IMG_4109.jpg
SMNiphone.png
 
 

Desktop

screencapture-snailmailnow-org-2018-12-21-11_23_33.png
SMLanding Copy 2.png
BabyBlue.png

The rest of this case study is coming soon, in the meantime view the high quality ‘Before vs. After’ here !